Packaging and Labelling Guidelines

To prevent flat items creasing, place them between two strong pieces of card

If you are sending heavier items, ensure they are securely wrapped in an inner bag or box that will retain the items should the package become ripped or damaged

We advise the destination address also be included inside the package

Do not overload the packs

Do not send any Dangerous Goods in packs

Always use stable corrugated boxes with their flaps intact

Avoid using boxes with structural weakness, including holes, tears or corner damage

Make sure that the box is big enough to place adequate cushioning around all  sides (including top and bottom)

Use only approved packaging for Dangerous Goods items

Good examples of internal cushioning are: bubble wrap, shredded paper, corrugated cardboard and polystyrene nuggets

Ensure all items are wrapped individually, and there is sufficient packing material between them in order to avoid product - to - product damage

Protect sharp edges with tape and padding

Fragile stickers are advisable (These alone are not sufficient packaging)

Remember the 5/5 rule for fragile items: 5cm from the walls, base and top of the box and 5cm of cushioning around each individual item

Boxes must be closed securely by using two or three strips of tape on both the top and bottom of the box

It is very important to use a strong packaging tape, do not use: masking tape, sticky tape, duct tape or string

Tape should be a minimum of 4cm in width

It is important to include a contact name and phone number with the area code

Ensure the item is addressed to a physical address as we do not deliver to PO Box numbers

Remove all old labels and stickers from used boxes

Always include a full return address and phone number on the inside of the box

Ensure Dangerous Goods requirements are met

Service Contract Bags – a special note

If you have a service contract set up then you must ensure that the bag label is turned to the correct side and shows the destination that the bag is going to. If the label has not been correctly affixed then the bag may be returned to you.