Keep customers returning with notifications

Your customers will receive a text or email notification each step of the parcel journey. They'll love you for it!

Use Parcel Notifications
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Up to date customers

Up to date customers

Improve delivery experience

Improve delivery experience

Keep customers returning

Keep customers returning

Afraid you'll lose a customer if you can't answer their delivery question?

Questions like:

"Where's my parcel?"

"When will it be delivered?"

"Why isn't it here yet?"


Questions

Give them an experience worth returning for

Gauge Give them an experience worth returning for

Your customers will be able to:

Tick

Know where their parcel is each step of the way

Tick

Choose a safe place on their property to have their parcel left

Tick

Know when their parcel has been delivered


It's easy to use Parcel Notifications

Dashline

1

1. Fill out the form

Let us know your details and what ticketing system you're using.

2

2. Get enabled

We'll set them up in your system and let you know when they're ready to use.

3

3. Turn notifications on

Simply tick a box and your customers will get messages each step of the way.

Stop feeling like the middleman with no answers

You're the kind of person who wants to give their customers an experience worth returning for. For that to happen, you need your customers kept in the loop with their deliveries.

The problem is, your customers keep asking you tough questions about their deliveries that you can't answer, leaving you feeling like they won't buy from you again. You shouldn't have to deal with delivery questions that you don't know the answer to. There must be a better way, right?

Continue reading...


Stop feeling like the middleman with no answers

A relevant notification for each step of the way

Pick up

Pick up

When the parcel is picked up.


Out for delivery

Out for delivery

When the delivery courier places the parcel in their van.


Delivered

Delivered

When the parcel is successfully delivered.



Send notifications by email for free or text for 20c per consignment.


They'll love you for it

James Hardie

"Now we save a lot of time and the communication is much easier for our customers. Our customers love it."

Parcel Notifications will work for you

They’re used by: Medical, Food and beverage, Retail, Construction, Government, Agriculture, eCommerce, Automotive, Health and fitness, Education, Professional services, Transport, and a lot more!


You can use Parcel Notifications on

DespatchIT

Available

eDespatchIT

Available

GoSweetSpot

Available


Don't see your ticketing system here?

FAQs

Do I need to have an account with New Zealand Couriers to generate notifications for parcels I send?

Yes, request a call with us today and create an account!

When do New Zealand Couriers send notifications to my customers?

Each delivery is unique, and the parcel notifications differ accordingly. However, the three confirmed notifications which go out to all receivers are:

a) Picked up by the courier (email only)

b) Out for delivery (email & SMS)

c) Delivered (email & SMS)

How much do Parcel Notifications cost me?

We have two types of parcels notifications available upon request, they cost:

a) Emails – Free

b) SMS – 20c per consignment (includes 2 x messages, in transit & delivery)

Can I use Parcel Notifications for ‘peel and stick’ ticket deliveries?

No, you need to be using an approved Electronic Despatch System to generate Parcel Notifications for your deliveries.

Can I customise the notifications given to the receivers?

Our Parcel Notifications have a standard look for all deliveries and include all necessary information about the parcel being delivered.

Messages that answer those tough delivery questions

Your customers will receive a text or email notifications each step of the parcel journey. They'll love you for it!



Messages that answer those tough delivery questions

Use Parcel Notifications

Enter your name, email and company details and we’ll get Parcel Notifications enabled on your system.

(we’ll let you know when they’re ready to use!)

P.S. After you submit this form, we’ll get Parcel Notifications enabled on your system and let you know when they’re ready to use!