Road User Charges

RUC Adjustment Factor

Government has continued to increase ‘Road User Charges’ (RUC) overtime, so rather than concealing these increasing costs within rates increases, we have a separate RUC surcharge to cover a portion of these costs.

The intention is to only adjust this surcharge (up or down) if the government alters RUC rates. We believe it is important to keep this as transparent as possible, as it is a cost that we as a business cannot control.

This surcharge will be operating separately from our existing Variable Fuel Factor and be applied to the base price independently.

For example:

The RUC surcharge will not change on a monthly basis and will only be adjusted in line with publicly announced RUC changes.